Digital Account Manager


Digital Account Manager (maternity cover 16-32 hours/week) 

(you can no longer apply for this vacancy)

View this vacancy in Dutch

  • Apply your relationship management skills to ethical organisations and campaigns that make the world a better place
  • Build your career learning from experienced digital strategists and producers
  • Use your excellent English skills to build strong relationships with and manage international clients
  • Be part of a supportive team of fun people who love what they do!

About Mindwize 

Mindwize is an agency dedicated to servicing charities and non-profits. As our online work grows, we are looking for a digital-first Account Manager to join our team.

Together with your team of experts, you will manage non-profit customers and their projects in The Netherlands, the US, the UK, Belgium, Germany, France, Sweden, Australia, Asia and beyond. Your work will generally be 80-100% in digital channels – so you’ll need to bring solid digital experience to your role, but also be open to overseeing multi-channel and offline campaigns.

You will use your strong relationship skills to build and maintain good relationships with your customers by delivering on what you promise, maintaining quality, providing best-in-class advice and achieving results. Attention to detail to deliver high quality work on time and to budget are a must – keeping your clients satisfied.

Your daily responsibilities

  • Develop and execute strategies and campaign plans to grow the digital donor bases and online communities of your customers in partnership with experienced digital strategists and online marketers
  • Build, maintain and own strong relationships with customers, presenting a customer-first approach
  • Manage responsibility for achieving customer targets for revenue and ROI
  • Review and direct creative, copy and design across digital channels to ensure it is strategically aligned to achieve objectives
  • Monitor and analyse results constantly, adjusting campaign strategies and tactics where necessary
  • Report on and present campaign and customer results
  • Keep up with trends, new techniques and developments in digital marketing and fundraising
  • Maintain close working relationships with key internal stakeholders including project managers, digital strategists, online marketeers, other account managers and business development staff.


  • Completed HBO / Bachelor Degree
  • English speaking proficiency
  • 2+ years of experience with digital marketing, including experience with a number of the following: website development or management, email marketing, SEO, paid search, organic social, social advertising, Google Analytics, display network, programmatic
  • Prior experience in account and customer management, preferable in the non-profit sector
  • Social and interested in building relationships with clients
  • Attention to detail
  • Proactive, solution-oriented and responsible; a “can do” attitude that likes to take initiative
  • Willingness to do everything necessary to make your clients and campaigns successful
  • Interest in learning more about digital marketing for non-profits and expanding your career
  • Availability ideally: 16-32 hours a week
  • Freelance assignment also negotiable

 “Nice to haves”

  • A command of German, French or Nordic languages
  • Experience with digital lead generation campaigns
  • Experience with supporter journey development
  • A basic understanding of HTML, CSS, Javascript, etc
  • Some experience with print/direct mail and direct marketing.

We offer you

  • The chance to work on inspiring non-profit campaigns in a social environment, with 70+ specialised professionals across locations in 4+ countries
  • Variety and challenge: Working on multiple clients and projects – no day is the same!
  • An educational working environment; continuous learning and growth
  • A lot of freedom and responsibility
  • Daily football session, lunch at the office, free fruit, a Friday afternoon drink and regular cosy outings – as permitted by COVID restrictions!
  • Salary indication € 3,900 – 4,300 per month for full-time employment.

How to apply? 

Are you interested? Please send your resume and a cover letter (not mandatory) by email to

Acquisition as a result of this advertisement is not appreciated.

View this vacancy in Dutch



Questions regarding this job opportunity?

Please contact Balasz Horvath via