Questions regarding this job opportunity?
Please contact Balasz Horvath via balasz.horvath@mindwize.nl
Vacancy
Digital Account Manager (maternity cover 16-32 hours/week)
(you can no longer apply for this vacancy)
- Apply your relationship management skills to ethical organisations and campaigns that make the world a better place
- Build your career learning from experienced digital strategists and producers
- Use your excellent English skills to build strong relationships with and manage international clients
- Be part of a supportive team of fun people who love what they do!
About Mindwize
Mindwize is an agency dedicated to servicing charities and non-profits. As our online work grows, we are looking for a digital-first Account Manager to join our team.
Together with your team of experts, you will manage non-profit customers and their projects in The Netherlands, the US, the UK, Belgium, Germany, France, Sweden, Australia, Asia and beyond. Your work will generally be 80-100% in digital channels – so you’ll need to bring solid digital experience to your role, but also be open to overseeing multi-channel and offline campaigns.
You will use your strong relationship skills to build and maintain good relationships with your customers by delivering on what you promise, maintaining quality, providing best-in-class advice and achieving results. Attention to detail to deliver high quality work on time and to budget are a must – keeping your clients satisfied.
Your daily responsibilities
- Develop and execute strategies and campaign plans to grow the digital donor bases and online communities of your customers in partnership with experienced digital strategists and online marketers
- Build, maintain and own strong relationships with customers, presenting a customer-first approach
- Manage responsibility for achieving customer targets for revenue and ROI
- Review and direct creative, copy and design across digital channels to ensure it is strategically aligned to achieve objectives
- Monitor and analyse results constantly, adjusting campaign strategies and tactics where necessary
- Report on and present campaign and customer results
- Keep up with trends, new techniques and developments in digital marketing and fundraising
- Maintain close working relationships with key internal stakeholders including project managers, digital strategists, online marketeers, other account managers and business development staff.
Requirements
- Completed HBO / Bachelor Degree
- English speaking proficiency
- 2+ years of experience with digital marketing, including experience with a number of the following: website development or management, email marketing, SEO, paid search, organic social, social advertising, Google Analytics, display network, programmatic
- Prior experience in account and customer management, preferable in the non-profit sector
- Social and interested in building relationships with clients
- Attention to detail
- Proactive, solution-oriented and responsible; a “can do” attitude that likes to take initiative
- Willingness to do everything necessary to make your clients and campaigns successful
- Interest in learning more about digital marketing for non-profits and expanding your career
- Availability ideally: 16-32 hours a week
- Freelance assignment also negotiable
“Nice to haves”
- A command of German, French or Nordic languages
- Experience with digital lead generation campaigns
- Experience with supporter journey development
- A basic understanding of HTML, CSS, Javascript, etc
- Some experience with print/direct mail and direct marketing.
We offer you
- The chance to work on inspiring non-profit campaigns in a social environment, with 70+ specialised professionals across locations in 4+ countries
- Variety and challenge: Working on multiple clients and projects – no day is the same!
- An educational working environment; continuous learning and growth
- A lot of freedom and responsibility
- Daily football session, lunch at the office, free fruit, a Friday afternoon drink and regular cosy outings – as permitted by COVID restrictions!
- Salary indication € 3,900 – 4,300 per month for full-time employment.
How to apply?
Are you interested? Please send your resume and a cover letter (not mandatory) by email to jobsearch@mindwize.nl.
Acquisition as a result of this advertisement is not appreciated.